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Terms & Conditions
Last updated: 03.08.2025
Welcome to Xanthia Naturals. By accessing and using our website (www.xanthianaturals.com) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site. 📜
1. Introduction
These Terms & Conditions govern your use of our website and the purchase of our products. Xanthia Naturals is a UK-based skincare brand committed to providing clean and effective skincare solutions. By placing an order, you acknowledge that you have read, understood, and agreed to these terms. 🌿
2. Eligibility
To use this website or purchase our products, you must be:
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At least 18 years old
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Capable of entering into legally binding contracts under UK law ⚖️
3. Product Information
We make every effort to ensure that product descriptions, images, and pricing are accurate. However, slight variations may occur (e.g., packaging or colour). 🌸
Our products are for external use only and are not intended to diagnose, treat, cure, or prevent any medical conditions.
4. Orders & Payments
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All orders are subject to acceptance and availability.
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Prices are displayed in GBP (£) and include VAT where applicable.
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Payments can be made via the methods listed at checkout. 💳
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Once an order is placed, you will receive an email confirmation.
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We reserve the right to cancel any order if fraud is suspected or if the product is no longer available.
5. Shipping & Delivery
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We ship orders within the UK and internationally. 🌍
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Delivery times are estimates and may vary due to factors outside our control (e.g., postal delays, customs). ⏳
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Risk of loss passes to you upon delivery. 📦
For more details, please refer to our Shipping Policy.
6. Returns & Refunds
We want you to love your purchase! ❤️ If you change your mind, you may return your items within 14 days of receipt, provided they are unused, unopened, and in their original condition.
For hygiene reasons, opened skincare products cannot be returned unless faulty.
Refunds will be issued to the original payment method. 💸
Please review our Returns Policy for full details.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.
Always perform a patch test before using a new product. Discontinue use if irritation occurs and consult a healthcare professional if needed. 🚨
8. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Xanthia Naturals and is protected by copyright laws. 📚
You may not copy, reproduce, or distribute any materials without prior written permission.
9. Privacy
Your privacy is important to us. Personal data provided through our website is processed in accordance with our Privacy Policy, which can be viewed [here]. 🔒
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. ⚖️
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes will be posted on this page, and it is your responsibility to review them regularly. 🔄
12. Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
📧 support@xanthianaturals.com
