Last updated: 03.08.2025

At Xanthia Naturals, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.xanthianaturals.com) or purchase our products. 🔒

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1. Information We Collect

When you interact with our website or make a purchase, we may collect the following information:

• Personal details: Name, email address, phone number, billing and shipping addresses.

• Payment details: Payment method and transaction information (processed securely via third-party payment providers; we do not store your card details). 💳

• Technical information: IP address, browser type, device information, and browsing behaviour on our site.

• Communication data: Any messages, reviews, or inquiries you send us. ✉️

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2. How We Use Your Information

We use your information to:

• Process and deliver your orders. 📦

• Communicate with you regarding your purchase.

• Improve our website and services.

• Send you promotional offers (only if you have opted in to marketing communications). 🎉

• Comply with legal obligations. ⚖️

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3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Service providers (e.g., couriers, payment processors) to fulfil your order.

• Legal authorities if required by law.

• Analytics providers to improve website performance.

All third parties are required to respect your data and use it only for the agreed purpose. 🔐

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4. Cookies

Our website uses cookies to enhance user experience and analyse website traffic. 🍪

You can manage or disable cookies through your browser settings, but this may affect site functionality. For more details, please refer to our Cookie Policy (if applicable).

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5. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate data.

• Request deletion of your data where applicable.

• Object to or restrict certain processing activities.

• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at support@xanthianaturals.com. 📧

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6. Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. 🔒

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7. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. ⏳

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8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites. 🌐

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9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page. 🔄

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10. Contact Us

If you have any questions, concerns, or data protection requests, please contact us at:

📧 support@xanthianaturals.com